Payment Methods
Safe, Simple & Secure Payments
At Theranovae™, we believe every part of your shopping experience should be simple, convenient, and reliable — including the checkout process.
Whether you are improving your home, upgrading your outdoor space, or choosing products for your everyday lifestyle, we provide trusted payment options designed to make your purchase experience smooth and secure.
All transactions are processed in United States Dollars (USD).
PayPal
PayPal offers a fast and secure way to complete your order.
When selecting PayPal during checkout, you will be redirected to PayPal’s protected payment platform where you can choose from available payment options:
✔ Sign in to your PayPal account and complete payment
✔ Use a debit or credit card through PayPal’s guest checkout option (availability may vary by region)
PayPal uses advanced security technology to help protect your payment information throughout the transaction process.
Credit & Debit Cards
Theranovae™ accepts major credit and debit cards commonly used in the United States and internationally.
Supported card types may include:
✔ Visa
✔ Mastercard
✔ American Express
✔ Discover
Additional payment methods may be displayed during checkout depending on your location and device.
All card transactions are processed through secure payment providers to help protect your personal and financial information.
Secure Checkout Protection
Protecting your information is one of our highest priorities.
Our checkout system uses industry-standard security measures designed to safeguard your payment details during every transaction.
Security features include:
✔ Encrypted payment processing
✔ Secure checkout technology
✔ Protected data transmission
✔ Trusted third-party payment gateways
Theranovae™ does not store sensitive payment card information on our servers.
Payment Authorization
In some cases, your financial institution may require additional verification before approving a transaction.
If your payment is declined or cannot be completed, we recommend:
✔ Confirming your billing information is entered correctly
✔ Verifying available funds with your payment provider
✔ Contacting your card issuer or bank for additional assistance
Your bank may have specific security settings that require confirmation before authorizing online purchases.
Currency Information
All prices displayed on our website are listed in USD (United States Dollars).
If you are purchasing from outside the United States, your bank or payment provider may apply exchange rates and international transaction fees according to their policies.
Please contact your financial institution for details regarding any applicable charges.
Need Payment Assistance?
If you experience difficulties during checkout or have questions regarding payment processing, our support team is happy to help.
Customer Support
Company Name:
Hangzhou Mucheng Muler Technology Co., Ltd.
Brand Name:
Theranovae™
Email:
service@theranovae.com
Support Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Thank you for choosing Theranovae™.
We appreciate your trust and are committed to providing a secure, convenient, and enjoyable shopping experience from checkout to delivery.