Term of Service
Last Updated: July 2026
Overview
Welcome to Theranovae™.
These Terms of Service ("Terms") govern your access to and use of the theranovae.com website, products, services, content, and related features available through our online store.
This website is owned and operated by:
Company Name:
Hangzhou Mucheng Muler Technology Co., Ltd.
Throughout these Terms, the words “Theranovae™,” “we,” “our,” and “us” refer to Theranovae™ and Hangzhou Mucheng Muler Technology Co., Ltd.
By accessing our website, browsing our products, or purchasing items from our store, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies referenced on this website.
If you do not agree with these Terms, please discontinue use of our website and services.
1. Eligibility To Use Our Website
By using our website, you confirm that:
✔ You are at least the age of majority in your place of residence
✔ You have the legal capacity to enter into binding agreements
✔ Any information provided during checkout or account registration is accurate and current
You are responsible for maintaining the confidentiality of your account information and for all activities occurring under your account.
2. Product Information
Theranovae™ carefully selects products designed to improve everyday living, including home, garden, outdoor, and lifestyle solutions.
We strive to present product descriptions, images, specifications, dimensions, colors, and details as accurately as possible.
However:
- Colors may vary depending on screen settings and device displays.
- Product images are intended for illustrative purposes.
- Minor variations in appearance, materials, or dimensions may occur.
We reserve the right to modify product information, discontinue products, update availability, or adjust details without prior notice.
3. Orders & Acceptance
Submitting an order does not automatically constitute acceptance.
Theranovae™ reserves the right to:
✔ Accept or decline any order
✔ Limit quantities purchased
✔ Cancel orders suspected of fraud, abuse, unauthorized activity, or incorrect pricing information
An order is considered accepted only after payment has been successfully processed and an order confirmation has been issued.
If an order cannot be fulfilled, we will attempt to notify you using the contact information provided during checkout.
4. Pricing & Payment
All prices displayed on our website are listed in United States Dollars (USD) unless otherwise indicated.
Prices may change at any time without notice.
You agree that:
✔ Payment information provided is accurate and authorized
✔ You are responsible for applicable taxes, duties, and fees
✔ Charges made through your selected payment method will be honored by your financial institution
We reserve the right to correct pricing errors and cancel orders affected by obvious inaccuracies.
5. Shipping & Delivery
Estimated delivery dates are provided for convenience only and are not guaranteed.
Factors outside our control, including:
- Carrier delays
- Customs processing
- Weather disruptions
- Transportation issues
- Logistics limitations
may impact delivery schedules.
Additional details regarding processing times, shipping methods, and tracking information can be found in our Shipping Policy.
6. Intellectual Property Rights
All content available on the Theranovae™ website, including but not limited to:
- Logos
- Brand names
- Product photography
- Graphics
- Text
- Website design
- Product descriptions
- Marketing materials
is the property of Theranovae™, Hangzhou Mucheng Muler Technology Co., Ltd., its licensors, or content providers and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, published, sold, licensed, reverse engineered, or commercially exploited without prior written authorization.
7. Third-Party Services & Links
Our website may contain links to third-party websites, applications, or services operated by third parties.
We do not control and are not responsible for:
- Third-party content
- Privacy practices
- Products or services offered by external websites
- Actions or policies of third-party providers
Accessing third-party services is done at your own discretion and risk.
8. Customer Reviews & Feedback
If you submit reviews, comments, suggestions, photos, feedback, or other content to Theranovae™, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, publish, display, modify, and distribute such content for business and promotional purposes.
You represent that:
✔ You own the rights to the content submitted
✔ The content is truthful and lawful
✔ The content does not infringe upon third-party rights
We reserve the right to remove content deemed inappropriate, misleading, abusive, or unlawful.
9. Prohibited Activities
You agree not to use our website to:
- Violate applicable laws or regulations;
- Engage in fraudulent transactions;
- Distribute malware or harmful code;
- Attempt unauthorized access to website systems or accounts;
- Collect personal information from other users;
- Interfere with website operation or security;
- Copy, scrape, or misuse website content without permission;
- Provide false information or impersonate another person.
Violation of these Terms may result in restricted access or termination of website use.
10. Disclaimer Of Warranties
The Theranovae™ website and all services, products, information, and materials available through the website are provided on an “as available” and “as is” basis.
To the maximum extent permitted by law, we make no warranties, express or implied, regarding:
- Website availability
- Accuracy of content
- Product suitability for individual purposes
- Uninterrupted or error-free operation
Your use of the website is at your own risk.
11. Limitation Of Liability
To the fullest extent permitted by applicable law, Theranovae™, Hangzhou Mucheng Muler Technology Co., Ltd., and its owners, employees, partners, suppliers, service providers, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or other damages arising from:
- Use of our website;
- Product purchases;
- Service interruptions;
- Delayed deliveries;
- Technical errors.
Our maximum liability shall not exceed the amount paid for the applicable order.
12. Indemnification
You agree to defend, indemnify, and hold harmless Theranovae™, Hangzhou Mucheng Muler Technology Co., Ltd., its affiliates, employees, suppliers, and service providers from any claims, damages, losses, liabilities, and expenses resulting from:
- Your breach of these Terms;
- Misuse of the website;
- Violation of applicable laws;
- Infringement of third-party rights.
13. Termination
We reserve the right to suspend or terminate access to our website or services at any time if we reasonably believe a user has violated these Terms or engaged in unlawful activity.
Termination does not affect rights or obligations that arose before termination.
14. Governing Law
These Terms shall be governed and interpreted in accordance with applicable laws and regulations of the jurisdiction in which Hangzhou Mucheng Muler Technology Co., Ltd. operates, without regard to conflict-of-law principles.
15. Updates To These Terms
Theranovae™ may revise these Terms periodically to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with the revised effective date.
Continued use of our website after changes are posted constitutes acceptance of the updated Terms.
16. Contact Information
For questions regarding these Terms of Service, please contact us:
Brand Name:
Theranovae™
Company Name:
Hangzhou Mucheng Muler Technology Co., Ltd.
Email:
service@theranovae.com
Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)
Thank you for visiting Theranovae™.
We appreciate your trust and look forward to providing practical, reliable, and thoughtfully selected solutions that make everyday living more comfortable and convenient.